Block
Enterprise Account Manager, Retail
Rol remoto de 20405 S&M - Sales - Square Account Management con fit claro de ubicación del candidato.
PublicadoAgregado recientemente
Países elegibles27 países aceptados
Señal de seniorityLead
Modelo de trabajoRemoto
Ubicaciones aceptadas para candidatos
Resumen del rol
Enterprise Account Manager, Retail
Requisitos y responsabilidades
Contenido del rol extraído en secciones para revisar más rápido.
You Will
- Manage a book of ~50 Mid-Market Sellers
- Retain and grow portfolio via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
- Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
- Negotiate contracts for use-case expansion and retention of your sellers
- Serve as the voice of the upmarket seller with Product Teams
- Provide white glove client service to ensure resolution of seller issues
- Inform operations and program design for this segment at scale
You Have
- 5+ years of account management or sales experience
- Consistent over-performance on key metrics
- Remarkable discovery skills with customers
- Experience within the Retail industry
- A technical solutioning framework, including the ability to conduct requirements gathering
- Proven experience managing projects internally with engineering, product and finance teams
- Contract and/or pricing negotiations experience with external senior stakeholders
- Excellent written and verbal communication skills
- Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
- Growth mindset, positive outlook, empathetic and collaborative team player
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