Sentry
Solutions Engineer, Enterprise
Vaga remota de Customer Success com fit claro de localização do candidato.
Publicada12 de dez. de 2025
Países elegíveis1 país aceito
Sinal de senioridadeNível aberto
Modelo de trabalhoRemoto
Locais aceitos para candidatos
Estados Unidos
Resumo da vaga
Solutions Engineer, Enterprise
Requisitos e responsabilidades
Conteúdo da vaga extraído em seções para revisão mais rápida.
About the role:
- Developers can effectively identify and resolve slowdowns and errors in their applications.
- Development teams increase developer productivity and customer satisfaction.
In this role you will
- Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
- Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
- Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
- Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
- Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
You’ll love this job if you
- Enjoy talking about technology and interfacing with engineers and engineering leaders.
- Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
- Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
- Have a fast-paced, results-driven mindset.
- Love developer tools, open-source, and/or all things software development life cycle!
Qualifications
- 5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
- Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
- Possess excellent communication and presentation skills.
- Problem solver, knowledgable, and can-doer
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