Technical Product Manager

Details

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• Build and lead a high-performing team: Hire, coach, and develop a team of program and technical program managers across the technical-delivery, process-design, and strategy spectrum.
• Own the integrated Revenue Operations roadmap: Intake, prioritize, and sequence work across systems delivery – Salesforce, CPQ, CLM, Billing, Forecasting, and Renewals.
• Translate strategy into programs: Partner with Sales and cross-functional leaders to scope problems, build the business case, define success metrics, and lead delivery from kickoff through adoption.
• Run the end-to-end delivery lifecycle: Lead complex system enhancements through requirements gathering, solution design with the Salesforce Systems team, UAT, enablement, change management, and post-launch measurement.
• Drive change management: Own change management for process and system improvements within the Sales organization – ensuring teams are prepared, supported, and equipped with the resources and enablement they need to adopt new ways of working.
• Develop the operating model: Define how Revenue Operations sees itself – instrument program health (first-pass yield, approval SLAs, quoting success rates, automation coverage, on-time delivery), publish it, and use it to drive decisions.
• Lead complex, ambiguous initiatives: Structure problems tied to corporate strategy and long-term goals, mobilize the right cross-functional team, and bring each initiative to a clear decision.
• Manage risk and communicate crisply: Identify dependencies, risks, and blockers early; develop mitigation strategies; and communicate program status to leadership through AVP+.
• Deliver impactful reporting and results: Measure project outcomes, report out on the impact delivered, and drive continuous-improvement processes to achieve and maintain operational excellence.
• Champion AI-forward ways of working: Apply AI tooling to accelerate intake, requirements, documentation, and analysis, and embed responsible-AI practices in how the team ships.
• Champion, role model, and embed Samsara’s cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team – as we scale globally and across new offices.
• 6+ years in Business Systems, Revenue Operations, or TPM, preferably within high-growth B2B SaaS; includes at least 2-3 years of formal people management
• Bachelor’s degree or higher; academic background in Computer Science, Engineering, Economics, Finance, or Business is a significant advantage
• Demonstrated success leading the end-to-end delivery lifecycle for Sales tech stack improvements: from intake and scoping to UAT, enablement, and change management
• Technical expertise in Salesforce.com and Salesforce CPQ, specifically product configuration, pricing logic, quote templates, and discount approval workflows
• Functional understanding of the integrated Lead-to-Cash ecosystem, including CLM, Billing, Forecasting, and Renewals processes
• Ability to steer organizational change by leading complex, cross-functional programs in matrixed environments, ensuring successful adoption through rigorous change management
• Analytical mindset with a focus on program health metrics like first-pass yield, quoting success rates, automation coverage, and approval SLAs
• Strong communication skills, capable of translating between Systems and Sales audiences while operating effectively with AVP+ leadership
• Proven ability to structure ambiguous strategic problems and develop compelling business cases for change with senior stakeholders
• Experience as a Salesforce administrator or hands-on Salesforce/CPQ build experience.
• PMP certification and/or Agile/Scrum certification; familiarity with Product Management and Six Sigma practices.
• An MBA or equivalent advanced degree.
• Experience with B2B hardware and SaaS products.
• Experience integrating AI tools (e.g., for requirements drafting, test-case generation, documentation, and analysis) to drive measurable efficiency and quality improvements, with a demonstrated point of view on responsible-AI practices (risk assessment, bias mitigation, quality reviews).
• Experience leading or contributing to operating-model design, capacity planning, and roadmap-prioritization frameworks.
• Experience supporting a global Sales organization across multiple regions and time zones.