PagerDuty
Principal Solutions Consultant
Vaga remota de Solutions Consulting com fit claro de localização do candidato.
PublicadaAdicionada recentemente
Países elegíveis2 países aceitos
Sinal de senioridadeLead
Modelo de trabalhoRemoto
Locais aceitos para candidatos
AustráliaNova Zelândia
Resumo da vaga
Principal Solutions Consultant
Requisitos e responsabilidades
Conteúdo da vaga extraído em seções para revisão mais rápida.
Key Responsibilities
- Act as a peer and advisor to customer CTOs and CIOs, helping them navigate complex digital transformations and operationalizing the PagerDuty Operations Cloud within their organizations.
- Represent PagerDuty as a thought leader at major industry events (e.g., AWS Summit Sydney, Gartner IO) and through digital content, white-papers, and local media.
- Partner closely with our Global Product and Engineering leadership in San Francisco to ensure the unique requirements of the APAC markets are represented in our long-term roadmap.
- Provide architectural oversight and executive presence for our most complex, high-stakes enterprise opportunities in the ANZ region.
- Foster a local community of DevOps and SRE leaders, sharing best practices on operational excellence, incident response, and the ethical application of AI in operations.
- Stay ahead of the curve on the APAC competitive landscape, identifying market shifts and technical trends that PagerDuty can capitalize on.
Who You Are
- You have a deep-seated passion for the future of digital operations. You can articulate not just where the industry is today, but where it will be in 3–5 years.
- You are equally comfortable white-boarding a complex micro services architecture with a Lead Architect as you are presenting a business value case to a Board of Directors.
- You have a strong technical foundation. You understand the "pains" of the modern developer because you’ve lived them.
- You don’t just want to close deals; you want to ensure customers achieve their desired outcomes and see PagerDuty as a mission-critical partner.
Minimum Qualifications
- 15+ years of experience in technical leadership, solutions architecture, or product management within the SaaS, DevOps, or Cloud infrastructure space.
- Proven track record of engaging with and influencing C-level executives at ASX 100 or equivalent global enterprises, navigating complex organizations
- Proven ability to support and influence sales cycles with solid grasp of sales processes and customer buying journeys
- Deep domain expertise in at least three of the following: Incident Management, SRE (Site Reliability Engineering), AIOps, Cloud Native Architectures, ITSM/ITIL, or Cybersecurity Incident Response.
- Exceptional public speaking and written communication skills.
- Ability to travel across APAC and occasionally overseas.
Preferred Qualifications
- Active involvement in the Australian tech community (mentorship, open-source contribution, or local board positions).
- Experience navigating the regulatory landscape for Australian financial services (APRA) or government sectors as it relates to cloud resiliency.
Details
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
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