Resumo da vaga

Technical Services Engineer, 1st Shift, EST hours

Requisitos e responsabilidades

Conteúdo da vaga extraído em seções para revisão mais rápida.

What you need

  • Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
  • Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
  • Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
  • Experience building and maintaining complex mission-critical production database systems
  • Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.
  • Broad awareness of customer workloads and use cases, including performance, availability, and scalability
  • Experience analyzing issues holistically, from the application tier through the database, down to the storage
  • Genuine desire to help people
  • Ability to think on your feet, remain calm under pressure, and solve problems in real-time
  • Desire and ability to rapidly learn a wide variety of new technical skills
  • Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

  • Experience managing large scale databases (e.g. RDBMS, NoSQL)
  • Experience with authentication systems such as LDAP, Kerberos, AD
  • Experience using or managing MongoDB
  • Experience using distributed version control systems, and in particular git
  • Experience using any cloud services stack such as AWS, Azure or GCP
  • Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators

Special Requirements

  • Be a US Citizen

Success Measures

  • In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
  • In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
  • In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently
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FocoTechnical Support AMER Public SectorÁrea da vaga
Sinal de senioridadeNível abertoNível do candidato
StackAWS, Azure, GCPSkills principais
Localização3 países aceitosElegibilidade

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