LiveKit
Developer Success Engineer
Vaga remota de Developer Success com fit claro de localização do candidato.
Publicada27 de jun. de 2026
Países elegíveis1 país aceito
Sinal de senioridadeNível aberto
Modelo de trabalhoRemoto
Locais aceitos para candidatos
Reino Unido
Resumo da vaga
Developer Success Engineer
Requisitos e responsabilidades
Conteúdo da vaga extraído em seções para revisão mais rápida.
You'll Thrive Here If You:
- are an engineer at heart, and don't mind reading more code than you write
- are a natural teacher who finds joy in helping others learn and succeed
- can break down complex technical concepts in a way that's easily understood by others
- enjoy learning new programming languages quickly and prototyping
- care deeply about the developer experience and the success of the people building on our platform
- have excellent spoken and written English
What You'll Do
- Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community
- Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, and update documentation and technical guides in service of customers
- Collaborate and support community efforts, specifically around technical issues
- Regularly meet with and follow up with LiveKit customers to ensure their continued success on the platform
- Partner closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations
Who You Are
- A practicing engineer with demonstrated ability to build, ship, and debug production software
- Comfortable working across an unfamiliar codebase to diagnose and resolve customer issues
- A clear written and verbal communicator who can adapt your message to technical and non-technical audiences
- Curious, fast-learning, and energized by ambiguity
- Customer-focused — you feel the difference between solving a ticket and solving the underlying problem
Nice to haves
- You've literally done this role before
- Experience working with a community of developers
- Contributions to open source
- You've built something with LiveKit
- You're multilingual — LiveKit has users around the world
Our Commitment to You
- An opportunity to build something truly impactful to the world
- Contribute to open source alongside world-class engineers
- Competitive salary and equity package
- Health, dental, and vision benefits
- Flexible vacation policy
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