Hightouch
Account Manager
Vaga remota de Customer Success com fit claro de localização do candidato.
PublicadaAdicionada recentemente
Países elegíveis1 país aceito
Sinal de senioridadeLead
Modelo de trabalhoRemoto
Locais aceitos para candidatos
Estados Unidos
Resumo da vaga
Account Manager
Requisitos e responsabilidades
Conteúdo da vaga extraído em seções para revisão mais rápida.
What You'll Do
- Build and maintain strong relationships with customer champions and key stakeholders
- Serve as the primary point of contact for all client concerns, needs, and strategic discussions
- Drive contract renewals and identify expansion opportunities through upselling and cross-selling
- Develop comprehensive understanding of client business goals and map our solutions to their needs
- Collaborate with internal teams to ensure seamless delivery and client satisfaction
- Maintain accurate client records and track contract updates, renewals, and account health
- Generate regular progress reports for clients and internal leadership
- Proactively address client challenges and develop tailored solutions
- Lead renewal meetings and participate in strategic business reviews
- Communicate expansion opportunities to the sales team and support deal progression
What We're Looking For
- 2+ years of demonstrated success in Account Management, Renewal Management, Sales, or Customer Success, preferably in SaaS
- Proven track record of meeting or exceeding quotas and driving positive customer outcomes
- Experience managing retention and adoption for complex SaaS accounts
- Strong written and verbal communication skills with ability to present to various stakeholder levels
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities
- Self-starter mentality with ability to work independently and collaboratively
- Strong problem-solving skills and process improvement mindset
- Financial acumen and experience with contract management
- Ability to adapt quickly to changing priorities and business needs
- Customer-first approach with focus on building long-term partnerships.
Vagas similares
Mantenha uma lista reserva.
Stack
Use estas tags para comparar vagas remotas similares.
Elegibilidade de localização
Candidatos devem aplicar apenas quando o país do perfil estiver listado aqui.
Seu perfilPaís não definidoEntre para comparar seu país com esta vaga.
Fluxo de contratação
O WithMira mostra a vaga e depois envia candidatos para a aplicação da empresa.
1Confira fit da vaga, stack e elegibilidade de localização no WithMira.
2Abra a página de aplicação da empresa pelo link rastreado.
3Salve a vaga ou assine oportunidades similares antes de sair.