Resumo da vaga

QA Engineer- GTM Applications (Remote, IND)

Requisitos e responsabilidades

Conteúdo da vaga extraído em seções para revisão mais rápida.

What You’ll Do:

  • Define and own the end-to-end test strategy for agentic AI workstreams, establishing quality standards that account for the probabilistic, non-deterministic nature of LLM-powered systems.
  • Design and implement AI-specific evaluation frameworks covering hallucination detection, prompt quality scoring, agent task completion rates, and output faithfulness against ground-truth references.
  • Build and maintain automated test suites in Python using frameworks ( pytest, robot framework etc ) covering unit, integration, and system-level scenarios across all workstream components.
  • Develop RAG pipeline test coverage including retrieval precision and recall, semantic relevance scoring, context faithfulness, and end-to-end query-to-answer accuracy using tools such as RAGAS.
  • Design and Build QA automation tests leveraging industry-standard tools and technologies, encompassing functional, regression, and end-to-end integration testing across connected systems and platforms.
  • Build and execute Slack integration test suites validating bot response correctness, Workflow Builder trigger fidelity, agentic Slack bot state management, and error handling under edge-case inputs.
  • Integrate automated tests into CI/CD pipelines (GitHub Actions, Copado, Jenkins) so every pull request is gated by a defined quality bar before merge.
  • Design and execute performance and load tests for LLM-powered APIs, measuring latency percentiles, token throughput, and degradation patterns under concurrent load.
  • Conduct security and adversarial testing including prompt injection attempts, output validation for sensitive data leakage, and collaboration with the DevSecOps team on SAST/DAST pipeline findings.
  • Develop a regression strategy for non-deterministic outputs, defining acceptable variance thresholds, snapshot-based comparisons, and statistical scoring methods that flag genuine regressions without false positives.
  • Validate observability stack completeness — confirm that distributed tracing, structured logging, SLOs, and AI-specific metrics (latency, token throughput, hallucination rates) are instrumented correctly and alerting as expected.
  • Collaborate with engineers and the AI Product Owner from requirements grooming through sprint review, contributing testability requirements, acceptance criteria, and definition-of-done checklists.
  • Own API contract testing across internal and third-party integrations (Salesforce, Marketo, Snowflake, Gong, Clari, G-Suite) using tools such as Postman or REST-assured.
  • Drive defect lifecycle ownership: triage, severity classification, root cause analysis, regression prevention, and post-release quality retrospectives that feed back into the test strategy.
  • Champion a shift-left quality culture, coaching engineers to write testable code, instrument their own unit tests, and treat quality as a shared team responsibility rather than a gate at the end of the sprint.

What You’ll Need:

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
  • 6+ years of QA or SDET experience, with a track record of building and maintaining automated test frameworks in production environments.
  • Hands-on experience testing AI or ML systems, with a solid understanding of why non-deterministic outputs require different evaluation strategies than conventional software.
  • Strong proficiency in Python for test automation, including designing reusable test utilities, fixtures, mocks, and data factories.
  • Experience with test frameworks and tooling such as pytest, Selenium, Playwright, REST-assured, Postman, or equivalent.
  • Practical understanding of LLM behaviour including temperature effects, token limits, prompt sensitivity, and failure modes that impact test reproducibility.
  • Hands-on Salesforce QA testing experience encompassing validation of Lightning Web Component (LWC) behaviors, Platform Event flows, and API integrations.
  • API testing proficiency across REST endpoints, including contract validation, schema conformance, payload verification, and error-path coverage.
  • Experience integrating automated tests into CI/CD pipelines so quality gates are enforced automatically on every code change.
  • Familiarity with RAG evaluation metrics — faithfulness, answer relevance, context recall — and tooling such as RAGAS or LangSmith for structured AI output evaluation.
  • Experience with performance and load testing tools (Locust, k6, JMeter, or similar) to validate LLM-powered API behaviour under realistic and peak load.
  • Working knowledge of security testing basics: prompt injection, output sanitisation, OWASP top-10 awareness, and coordination with DevSecOps tooling.

Bonus Points:

  • ISTQB Advanced Test Analyst certification or equivalent recognised QA certification.
  • Salesforce certifications such as Platform App Builder, Platform Developer I, or Salesforce Administrator that support deeper integration test design.
  • Experience with AI evaluation frameworks and observability platforms such as RAGAS, LangSmith, Datadog LLM Observability, or OpenTelemetry for AI workloads.
  • Hands-on experience testing Slack applications, including event-driven webhook testing, slash command validation, and agentic Slack bot conversation-flow coverage.
  • Contributions to open-source test tooling, evaluation libraries, or QA frameworks relevant to AI systems or enterprise integrations.
  • Exposure to chaos engineering or adversarial ML testing methodologies, including fault-injection, boundary testing, and red-teaming LLM-powered agents.
  • Familiarity with observability and APM tooling (Datadog, Grafana, OpenTelemetry) and the ability to validate that instrumentation is correctly implemented.
  • Prior experience in a cybersecurity, fintech, or high-compliance software environment where quality standards carry regulatory or contractual weight.

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
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Sinal de senioridadeMiddleNível do candidato
StackCI/CD, LLM, PythonSkills principais
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