Senior Product Manager – Universal KYC (MetaMask Passport)

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Proven experience building or scaling identity verification (IDV), KYC, or onboarding products
Strong background in fintech, ideally with exposure to Web3
Hands-on experience working with identity verification providers (IDV vendors) such as Sumsub, Veriff, Onfido, Persona, or Stripe Identity
Familiarity with compliance workflows, including KYC, KYB, and customer due diligence (CDD) processes
Track record of delivering platform products adopted across multiple teams
Ability to operate across both technical systems and user experience
Increased KYC completion rates and reduced onboarding friction
Reduced time-to-first-transaction across KYC-gated flows
Increased reuse of verified identity across products
Improved transaction success rate through consistent verification outcomes
Strong user trust with minimal friction and compliant execution
First-principles thinker with strong product judgment
Deep user empathy with a focus on reducing friction and cognitive load
Strong understanding of trust, privacy, and compliance trade-offs
Clear, structured communicator who drives alignment and momentum
High ownership and ability to operate in ambiguity