Platform Site Reliability Engineer

Details

• Own the day-to-day operation of our production infrastructure. When there is a bug or something goes down, you can trace it, respond, and see the problem through to resolution.
• Open capabilities we do not have yet. Turn recurring toil into shared, self-service tooling that lifts every team, and build the foundations teams rely on.
• Grow into setting technical direction: the standards, defaults, and platform choices for how we run infrastructure as we scale.
• Keep production reliable and observable: run our Kubernetes architecture, maintain our monitoring (VictoriaMetrics, Jaeger, Grafana), and build alerts that catch problems before users do.
• Keep our datastores healthy (PostgreSQL, MySQL, MongoDB, Elasticsearch, Kafka, Redis, Memcache): replication, failover, and performance.
• Manage infrastructure as code (Opentofu, Ansible, ArgoCD, Helm) and keep delivery fast and safe through CI/CD (GitHub Actions, GitLab CI, CircleCI).
• Keep production secure and cost-efficient: secrets, firewalls, access controls, and sensible cost guardrails.
• Bring AI into how we work, in operations and in the platform alike, where it removes toil, cuts noise, and speeds up decisions.
• A problem solver first, tool-agnostic by default. You reason from the problem to the right solution, pick the right tool for the job, and let go of one when it stops earning its place. You are not attached to a technology for its own sake, and you can justify your choices from first principles.
• A level head under pressure. When something breaks, you can trace it and drive it to resolution, and you would rather remove the cause than escalate the symptom.
• High agency and the appetite to grow into owning outcomes at the company level, not just your tickets.
• 2 to 4 years in SRE, DevOps, Systems Engineering, or Software Engineering with real systems-engineering exposure.
• Comfort writing tools and automation in Bash, Python, or Go.
• Ability to follow end to end development process
• Hands-on experience with containerization and orchestration (Docker, Kubernetes).
• Experience with a cloud environment (GCP or AWS; GCP is a plus).
• Working experience with some of our stack: databases (Postgres, MySQL), caching and queues (Redis, Kafka), CI/CD, and IaC (Terraform/Opentofu, Helm, Ansible, ArgoCD). Depth in all of it is not required; the willingness and ability to pick up what you are missing is.
• User obsession and empathy. Focus on impact and results: you work on the right things and get them done.
• Drive and resourcefulness to persevere and overcome obstacles achieving challenging goals.
• High integrity and the ability to positively collaborate with others.