Resumo da vaga

Senior Solutions Engineer

Requisitos e responsabilidades

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About Sentry

  • Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
  • Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
  • Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
  • Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
  • Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.

About Sentry

  • Enjoy talking about technology and interfacing with engineers and engineering leaders.
  • Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
  • Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
  • Have a fast-paced, results-driven mindset.
  • Love developer tools, open-source, and/or all things software development life cycle!

About Sentry

  • 5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
  • Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
  • Possess excellent communication and presentation skills.
  • Problem solver, knowledgable, and can-doer
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FocoCustomer Success Área da vaga
Sinal de senioridadeSeniorNível do candidato
StackJava, JavaScript, Node.jsSkills principais
Localização1 país aceitoElegibilidade

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