NICE
Solution Engineer, Strategic GSI Partnerships
Vaga remota de Solution Engineering com fit claro de localização do candidato.
Publicada7 de jun. de 2026
Países elegíveis37 países aceitos
Sinal de senioridadeSenior
Modelo de trabalhoRemoto
Locais aceitos para candidatos
Resumo da vaga
Solution Engineer, Strategic GSI Partnerships
Requisitos e responsabilidades
Conteúdo da vaga extraído em seções para revisão mais rápida.
How will you make an impact?
- Drive solution adoption of the NiCE portfolio within Capgemini, Accenture and Deloitte across UKI and Europe.
How will you make an impact?
- Support in-flight GSI opportunities by assisting with functional and technical discovery, solution design input, demonstrations, validation sessions and POC planning.
How will you make an impact?
- Partner closely with GSI sales, presales, architects and delivery teams to help them understand, position and apply NiCE solutions in customer transformation programmes.
How will you make an impact?
- Build repeatable solution plays, demo storyboards and technical narratives that GSIs can use to drive customer engagement and pipeline progression.
How will you make an impact?
- Translate customer business challenges into clear NiCE solution architectures, value messages and adoption pathways.
How will you make an impact?
- Influence and educate partner and customer stakeholders on how NiCE solutions address contact centre, CX, AI, automation, workforce engagement and digital transformation needs.
How will you make an impact?
- Supportthe technical aspects of partner-led opportunities, ensuring NiCE is positioned effectively and consistently throughout the sales cycle.
How will you make an impact?
- Assist with the definition, scoping and execution of successful proof of concepts and technical validations, where appropriate.
How will you make an impact?
- Support functional and technical responses to RFIs, RFPs and partner-led bid submissions.
How will you make an impact?
- Provide structured feedback from GSI engagements to Product, Partner Sales, Alliances and Enablement teams to improve adoption, differentiation and repeatability.
How will you make an impact?
- Contribute to a team-selling approach across Partner Sales, Account Executives, Overlay teams and regional leadership.
How will you make an impact?
- Help identify technical blockers, enablement gaps and adoption risks within the GSI partner ecosystem, then develop practical plans to remove them.
Have you got what it takes?
- Strong experience in solution engineering, presales, technical consulting or enterprise software sales engineering.
Have you got what it takes?
- Experience working with, selling through or enabling global system integrators, ideally including Capgemini, Accenture, Deloitte or similar consulting partners.
Have you got what it takes?
- Exceptional presentation, storytelling and demonstration capabilities, with the ability to tailor messaging for partner, executive, business and technical audiences.
Have you got what it takes?
- Proven ability to support complex, multi-stakeholder enterprise opportunities across multiple countries or regions.
Have you got what it takes?
- Ability to communicate confidently from C-level executives through to architects, programme leads, contact centre operations teams and frontline users.
Have you got what it takes?
- Experience building demo storyboards, solution narratives, POC plans and partner-ready enablement assets.
Have you got what it takes?
- Strong technical aptitude with the ability to understand customer requirements, identifyrisks and shape practical solution options.
Have you got what it takes?
- Self-motivated, highly organised and comfortable balancing multiple strategic opportunities and partner priorities at the same time.
Have you got what it takes?
- Commercially aware, outcome-led and able to connect technical capability to business value and customer transformation goals.
Have you got what it takes?
- Collaborative working style with the ability to influence without direct authority across matrixed internal and partner organisations.
Additional valuable skills
- Contact centre, CCaaS, CX, workforce engagement, CRM, analytics or business intelligence experience.
Additional valuable skills
- Understanding of conversational AI, generative AI, agentic AI, NLU/NLP and related software technologies, including UI/UX considerations.
Additional valuable skills
- Experience presenting AI, automation and digital CX technologies to business and technical audiences.
Additional valuable skills
- Knowledge of cloud technologies and hyperscaler ecosystems, including AWS, Microsoft Azure and Google Cloud.
Additional valuable skills
- Experience supporting partner-led bids, managed service propositions, transformation programmes or co-sell motions.
Additional valuable skills
- Awareness of enterprise architecture, integrations, APIs, data flows, security and compliance considerations in large customer environments.
Additional valuable skills
- Vertical market experience across banking, insurance, telecommunications, healthcare, travel, public sector or other enterprise sectors.
Additional valuable skills
- Ability to create reusable enablement materials, solution blueprints and adoption playbooks for partner communities.
Success in this role will look like
- Capgemini, Accenture and Deloitte teams are more confident and capable in positioning NiCE solutions in strategic customer opportunities.
Success in this role will look like
- Active GSI-led opportunities progress faster because technical blockers, solution questions and validation requirements are addressed early.
Success in this role will look like
- Repeatable partner solution plays and demo narratives are adopted across UKI and Europe.
Success in this role will look like
- NiCE is consistently positioned as a strategic CX, AI and automation platform within GSI transformation programmes.
Success in this role will look like
- Internal sales, partner and product teams have clear feedback from the field on what GSIs need to scale adoption and win more effectively.
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