Ashby
Enterprise Solutions Architect- Americas
Vaga remota de Professional Services com fit claro de localização do candidato.
Publicada5 de mai. de 2026
Países elegíveis27 países aceitos
Sinal de senioridadeLead
Modelo de trabalhoRemoto
Locais aceitos para candidatos
Resumo da vaga
Enterprise Solutions Architect- Americas
Requisitos e responsabilidades
Conteúdo da vaga extraído em seções para revisão mais rápida.
Design and Close Successful Professional Services Opportunities (Pre-Sales)
- Act as a trusted advisor to help prospective customers understand how to successfully implement Ashby
- Partner with Account Executives and Solutions Engineers to scope and design implementation approaches for complex enterprise opportunities
- Translate prospective customer needs and constraints into a tailored path to go-live, including an implementation strategy, success milestones, and services offerings required to support the customer
- Align customer stakeholders (including executives) on desired outcomes, timelines, and responsibilities
- Create, negotiate, and execute Statements of Work (SOWs) aligned with Professional Services best practices and offerings that accurately the required scope, effort, and sequencing
Create Continuity into Delivery (Post-Sales / Early Lifecycle)
- Participate in the Sales handoff to ensure effective transition of recommendations and expectations to the post-sales team
- Ensure alignment between pre-sales commitments and post-sales execution by participating in kickoff calls for customers with complex or highly custom recommended approaches
Improve Professional Services GTM Motions
- Identify patterns across opportunities (what works, what breaks) and use these to refine our Enterprise Sales motion in partnership with Leadership.
- Refine how and when services are introduced and scoped within the sales cycle
- Contribute to playbooks, frameworks, and assets that improve how we sell and deliver services
What We’re Looking For
- 5+ years of experience in Enterprise SaaS across one or more of: Solutions Consulting, Professional Services, or Management Consulting
- Strong ability to diagnose business processes and translate them into scalable technical solutions
- Experience with complex, multi-stakeholder deals with meaningful implementation components
- Comfort navigating collaboration with both pre-sales and post-sales teams
- Excellent communication skills, with the ability to influence executives and align cross-functional teams
- Strong judgment and ability to balance customer needs, business outcomes, and operational feasibility
What Success Looks Like
- Increasing win rates, especially in the Enterprise
- Clear alignment between scope, expectations, and customer outcomes
- Reduced implementation friction and faster time-to-value
- Improved customer confidence and sentiment at kickoff and early lifecycle
- Stronger partnership between Sales, Professional Services, and Customer Success
- Increased retention and expansion driven by successful customer outcomes
The Interview
- 30 min - Recruiter Screen with Talent Team
- 45 min - Interview with Head of Professional Services (Hiring Manager)
- 45 min - Change Management Challenge
- Final Round Part 1:30 min - Interview with VP of Customer Success30 min - Interview with our Global Head of Solutions Engineering
- 30 min - Interview with VP of Customer Success
- 30 min - Interview with our Global Head of Solutions Engineering
- Final Round Part 2:30 min - Interview with CEO10 min - Closing Questions with Hiring Manager
- 30 min - Interview with CEO
- 10 min - Closing Questions with Hiring Manager
Details
- 30 min - Interview with VP of Customer Success
- 30 min - Interview with our Global Head of Solutions Engineering
- 30 min - Interview with CEO
- 10 min - Closing Questions with Hiring Manager
Benefits
- You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.
- You get to sell a product that our prospects & customers are truly excited about.
- Competitive compensation is offered.
- 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
- Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅
- Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
- Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
- $100/month education budget with more expensive items (like conferences) covered with manager approval
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