Sr. Applied AI Engineer

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Build and evolve shared AI Platform capabilities that serve as the foundation for teams building with machine learning and generative AI across Zapier.
You will work mostly in TypeScript & Python. Experience isn’t strictly required, but it is a big plus. Comfort with typed languages and modern backend practices is a must.
Improve our LLM Ops and ML Ops capabilities, including observability, monitoring, evaluation, deployment workflows, and operational guardrails.
Design and implement systems that help teams measure and improve the performance, reliability, safety, and cost efficiency of AI-powered experiences.
Proactively identify tooling gaps and work across teams to standardize best practices for building, deploying, and monitoring AI-driven experiences.
Collaborate closely with engineers across product, infra, and data teams to ensure our AI components are reusable, well-documented, and easy to adopt company-wide.
Evaluate emerging tools, models, and patterns in the AI ecosystem, and help determine which ones should be incorporated into Zapier’s shared platform.

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