Solutions Engineer, Commercial (French)

Details

• 3+ years experience as a Solutions Engineer or in other similar customer-facing activities in a B2B environment.
• 3+ years experience working directly with enterprise customers as a Solutions Engineer in a multi-product SaaS company
• Must communicate fluently in French, but German would be a benefit
• Proficient in collaborating with Account Executives to accelerate deal success.
• Skilled at owning and executing PoCs that showcase solution value and ensure successful customer outcomes.
• Ability to disseminate and popularize technical information for a general audience.
• Agility when it comes to customer conversations and learning new information quickly.
• Excellent presentation and communication skills.
• Keen eye for detail and quality.
• Excitement when it comes to investigating, testing, and exploring solutions for customers.
• Strong level of autonomy with the ability to drive projects with limited guidance.
• Highly adaptable with the ability to manage multiple projects simultaneously while maintaining high quality.
• Demonstrated ability to work independently and in a fast-paced team environment.
• Experience working with SaaS tools and in the security industry is an asset.
• Maintain a high-level understanding of AI technologies and demonstrate confidence in learning and articulating the company's evolving AI roadmap to both technical and non-technical stakeholders.
• Strong familiarity with acronyms like IAM, SCIM, AD, CLI, SSO, and of course SaaS.
• Familiarity with modern sales methodologies such as MEDDPICC to support opportunity qualification, technical validation and improve deal velocity in collaboration with Account Executives is preferred.
• Additionally, it’s a bonus if you have personal experience with 1Password or another password manager as well as experience with Identity and Access Management tools—while not required, it’ll help you gain confidence quickly in this role.
• Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team.
• Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria.
• Build strong relationships & deliver technical coaching to Account Executives, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements.
• Provide technical education to customers regarding the 1Password suite of products.
• Collaborate with Product and Support teams on technical solutions proposed throughout the sales process, surface feedback from the field and flag to the sales team any risks to deal closure early on.
• Collaborate with Sales Enablement and Product Marketing teams on technical resources and enablement for Go-to-Market team.
• Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments.
• Occasional travel may be required for conferences, customer on-sites, and company off-sites.