Manager IT, Enterprise Tools

Requisitos e responsabilidades

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Details

2 years of experience managing high-performing IT professionals.
6+ years of experience in IT.
Experience leading and developing a team of IT engineers or technical ICs responsible for enterprise collaboration and productivity platforms, integrations, and workflow automation.
Experience providing technical leadership and decision-making guidance across tools such as Slack, Notion, Google Workspace, Zoom, Asana, ChatGPT, and similar platforms, even when not hands-on.
Experience designing, supporting, and governing cross-system integrations and automation workflows that scale across the organization.
Track record of setting strategy, planning roadmaps, and driving delivery of complex, cross-functional initiatives while scaling systems and team capabilities.
Demonstrated ability to make structured decisions around platform configuration, access models, vendor management, AI feature considerations, and governance standards.
Demonstrated ability to foster a positive, inclusive, and high-performing remote team environment
Strong communication and stakeholder management skills, with the ability to partner effectively across technical and non-technical teams.
Set strategy and priorities for enterprise tools and workflow automation in alignment with IT and company-wide goals, partnering with senior ICs to shape and deliver the technical roadmap.
Drive AI enablement strategy for enterprise tools, partnering with Internal AI leadership to evaluate, implement, and govern AI features (such as ChatGPT Enterprise) with attention to security, compliance, and organizational readiness.
Build and lead a high-performing Enterprise Tools team, ensuring clarity of ownership, consistent processes, and a strong operational foundation.
Establish governance for service configuration, cross-system workflows, data flows, and automation enablement.
Oversee vendor relationships, renewals, and license management for core enterprise tools.
Ensure reliable, secure, and scalable operation of enterprise tools, integrations, and workflow automation, including effective change management and clear communication.
Partner with cross-functional teams to deliver compliant, well-governed enterprise tool implementations.
Prepare the team and roadmap for future ownership of specialized business systems.