Director of Business Operations

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Ensure that every process and workflow within Operations is as automated and efficient as possible; identify where manual work exists and build the automation to eliminate it
As the function matures, shift toward oversight and program management: define the roadmap, work with Tech Ops on implementation, and track adoption and impact
Set the standard within Ops for how the team approaches automation and AI-first process design

Own Semgrep's company-wide operating rhythm: all-hands, QBRs, leadership planning cycles, board prep coordination, and finding opportunities to bring together department ops leads (rev ops, tech ops, marketing ops)
Ensure the company's most important meetings have the right presenters, the right preparation, and meaningful follow-through
Design and improve the operating processes that create accountability and visibility without adding overhead
Maintain and evolve the fiscal year calendar that keeps the whole company aligned

Edit and refine communications on culture, strategy, employee value proposition, and organizational change; ensure they reflect the voice and intent of their author
Think critically about channel and cadence, ensuring employees receive the right information through the right medium at the right time
Contribute to the ongoing work of defining and articulating what it means to be an employee at Semgrep

Understand the business well enough to support the staff team's priorities and protect their time, not as a traditional EA, but as an operations partner with judgment and context
Ensure the right touchpoints between leaders are designed and actually happening; surface coordination gaps before they become problems
Act as a force multiplier for the VP of Operations: own the context, close the loops, anticipate what is needed

Manage the Business Operations Manager, providing direction, prioritization support, and professional development
Oversee Business Operations' ownership of knowledge management strategy (Haystack intranet and Notion), vendor and tools operations, and staff logistics
Own the Ops Collective, the cross-functional group of ops leads across the company
Partner closely with Tech Ops on tooling infrastructure and shared operational decisions

10+ years in business operations, chief of staff, strategy and operations, or a related role, ideally at a high-growth software company
AI-native: you have hands-on experience building with AI tools and you are excited to do more of it; you have shipped internal automation, not just evaluated it
Exceptional written communicator: you can edit someone's voice, you know what will resonate with employees, and you understand the difference between information and communication
Deep understanding of how engineering and product organizations operate; you earn trust with technical leaders by being genuinely useful
High agency: you identify problems before they are assigned and close loops without being followed up on
Comfortable at multiple altitudes: you can set a strategy on Monday and execute it yourself on Tuesday
Strong cross-functional instincts; you know how to work alongside Finance, People, Legal, and GTM without creating drag
Discreet and trusted with sensitive organizational and leadership information

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