Contenido del rol extraído en secciones para revisar más rápido.
About the role
Reach out to customers to guide their success with Railway and help them onboard. Leveraging your engineering experience to help our customers make the best decisions.
Collaborate within the broader team to advocate for customers via internalizing customer feedback and needs
Building out Proof of Concepts and demos, baking in your insights from customer conversations into requirements into the core product
Help design and implement scalable processes for identifying high quality prospects
Partner with the CEO as needed on larger deals while serving as an advocate for the customer
About you
An inquiring mind as you sit down with customers, learn about their application, and help them remove any roadblocks in setting up Railway for the project, organization, and beyond
Experience with Infrastructure products of all types. You should have a good understanding about the Big Cloud product portfolio. Bonus: you can work through TF configs and K8s setups.
A strong ability to compartmentalize, deconstruct, and dig into customer feedback. What are they trying to do, why, and how can we help them get there.
A strong work ethic and sense of ownership, with a background in fast paced, small venture backed teams. You won’t shy away from opening up a PR to make sure that someone is successful.
A student and professor of the game. Our customers will be looking to you to guide them, but, the world of infra is a constantly shifting one. You should revel in learning about new technologies and understanding how this impacts developers.
About you
We're distributed ALL across the globe, and that's only going to be more and more distributed. As a result, stuff is ALWAYS happening.
We do NOT expect you to work all the time, but you'll have to be diligent about your boundaries because the end of your day may overlap with the start of someone else's.
We're a small team, with high ownership, who are not only passionate about what we do, but seek to be exceptional as well. At the time of writing we're 21, serving hundreds of thousands of users. There's a lot of stuff going on, and a lot of ambiguity.
We want you to own it. We believe that ownership is a key to growth, and part of that growth is not only being able to make the choices, but owning the success, or failure, that comes with those choices.
About you
Autonomy: We have very few meetings. Just a Monday and a Friday to go over the Company Board. We think your time is sacred, whether it's at work, or outside of work.
Ownership: We're a company with a high ownership, high autonomy culture. We hope that you'll come in, help us, and over the course of many years do the best work of your life. When we bring you onboard, we expect you to change the company.
Novel problems/solutions: We're a startup that's well funded, with cool problems, which lets us implement novel solutions! We abhor “busywork” and think, whether it's community, engineering, operations, etc there's always opportunity for creative and high leverage solutions.
Growth: We want you to grow with us, but we know that talent is loaned, so when you figure out what area you want to grow in next, whether it's at Railway or outside, we'll make sure you land there.
About you
Talk with us about the roleThis is completely open ended and we're just trying to see who you are, what you want to do, and where you wanna go.
This is completely open ended and we're just trying to see who you are, what you want to do, and where you wanna go.
Work on a small project to discuss in the interviewAsynchronously implement the following:An example customer is moving from AWS to RailwayDefine this customer (up to you)Construct a project on Railway to mirror their theoretical setup
Asynchronously implement the following:An example customer is moving from AWS to RailwayDefine this customer (up to you)Construct a project on Railway to mirror their theoretical setup
An example customer is moving from AWS to Railway
Define this customer (up to you)
Construct a project on Railway to mirror their theoretical setup
Review your solution with the TeamYou'll sit down with someone on the team and go over the above. We'll poke into your solution, as well as get you acquainted with a member of the teamDuring the call:Define this customer (up to you)Construct a project on Railway to mirror their theoretical setup
You'll sit down with someone on the team and go over the above. We'll poke into your solution, as well as get you acquainted with a member of the team
During the call:Define this customer (up to you)Construct a project on Railway to mirror their theoretical setup
Define this customer (up to you)
Construct a project on Railway to mirror their theoretical setup
Details
This is completely open ended and we're just trying to see who you are, what you want to do, and where you wanna go.
Asynchronously implement the following:An example customer is moving from AWS to RailwayDefine this customer (up to you)Construct a project on Railway to mirror their theoretical setup
An example customer is moving from AWS to Railway
Define this customer (up to you)
Construct a project on Railway to mirror their theoretical setup
You'll sit down with someone on the team and go over the above. We'll poke into your solution, as well as get you acquainted with a member of the team
During the call:Define this customer (up to you)Construct a project on Railway to mirror their theoretical setup
Define this customer (up to you)
Construct a project on Railway to mirror their theoretical setup
Define this customer (up to you)
Construct a project on Railway to mirror their theoretical setup
Sit down with our founder and CEO for 30 minutes. This is a 1:1, open ended conversation.
Meet the TeamYou'll meet the Team, which will be comprised of 4 people from vastly different sections of the company.Looking for: How you work with the rest of the team and communicate.
You'll meet the Team, which will be comprised of 4 people from vastly different sections of the company.Looking for: How you work with the rest of the team and communicate.
Looking for: How you work with the rest of the team and communicate.
Chat with CEOSit down with our founder and CEO for 30 minutes. This is a 1:1, open ended conversation.
Sit down with our founder and CEO for 30 minutes. This is a 1:1, open ended conversation.
Offer and Details Chat with CEOFinally, we will go over the process, the role, and hammer out the details about your position, onboarding, and all the deets.
Finally, we will go over the process, the role, and hammer out the details about your position, onboarding, and all the deets.