Staff Product Manager, Enterprise

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Be the product expert in the room for sales-cycle customers. Join calls, understand technical requirements, and help prospects see how LiveKit fits their architecture, working alongside solutions engineers and account executives.
Organize and prioritize customer asks. Build a clear, consolidated view of what sales-cycle customers need, how urgent it is, and which engineering teams are responsible. Replace scattered threads with real visibility.
Translate customer needs into roadmap. Synthesize patterns across customer conversations into clear product priorities. Work with engineering leads to shape what gets built and when.
Bridge sales and engineering. Build the communication loops so sales knows what's coming and engineering knows what customers are asking for. This is not a process-heavy role. It's about high-bandwidth, trust-based relationships across teams that operate with a lot of autonomy.
Arm the GTM team. Equip sales with the roadmap context, competitive positioning, and product knowledge they need to close and expand deals. Help shape packaging and pricing for enterprise offerings.

8+ years in product management, with significant experience working with enterprise sales motions. You've been the PM that sales teams rely on.
Technical depth. You can hold your own in conversations about infrastructure, APIs, WebRTC, telephony, or AI/ML pipelines. You don't need to write code, but you need to understand systems well enough to earn trust with engineers and make good tradeoffs.
Strong customer instincts. You've spent time directly with enterprise customers and can quickly identify what's a real blocker vs. a nice-to-have. You know how to distill signal from a dozen different customer conversations.
Cross-functional influence. You're effective at aligning teams without authority over them. LiveKit's engineering teams operate with high autonomy. You'll influence through clarity, trust, and good judgment, not process or hierarchy.
Communication as a superpower. You write clearly, present well, and can context-switch between a board-level strategy conversation and a detailed technical discussion with an engineering lead.
Comfort with ambiguity. We're a small product team at a fast-growing company. You'll need to figure out what matters, prioritize ruthlessly, and move quickly without waiting for perfect information.

Real impact, fast. Our platform is already running hundreds of millions of agent minutes per month for some of the world's largest companies. You'll shape how that scales.
Open source at the core. We build in the open where possible and our developer community is a genuine competitive advantage.
Small team, big leverage. The product org is lean. You won't be writing PRDs that go into a queue. You'll be directly shaping what gets built.
The market is moving. Voice AI is in its early innings. LiveKit is positioned to define how this industry scales, and this role is at the center of that.