Senior UX Researcher

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Senior UX Researcher | WithMira

Resumen del rol

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Work across both brand and product research, with real influence on each
Research enterprise developer tools and DevOps workflows — including AI-powered features built for developers
Fast-paced environment where research directly influences design and business decisions
Be part of a team of talented, experienced researchers who genuinely invest in each other's growth

Lead foundational, problem validation, and strategic research projects across your assigned product areas and beyond
Drive both brand and product research — including buyer persona development, brand perception studies, and digital experience research — that directly informs positioning and messaging
Be the expert on the users within your area of coverage: their behaviours, pain points, workflows, and goals
Make connections across research initiatives, surfacing macro insights that no single study could reveal on its own
Build trusted relationships with Product Design, Product Management, Brand, and Marketing counterparts, guiding them to the right research approach
Advocate for and socialise actionable insights in a clear and compelling way that increases empathy across the organisation
Independently drive research prioritisation across stage groups, balancing impact, product direction, and company objectives
Mentor other researchers and actively shape how the Experience Research team works, through process iteration, documentation, and peer reviews

Empathetic, curious and open-minded
Deep mixed-methods research experience across qualitative and quantitative methods
A track record in both product research and marketing or brand research
The ability to guide stakeholders — including senior ones — toward the right approach, even when they arrive with a firm opinion
Strong instincts for prioritisation across multiple stakeholder groups in a fast-moving environment
Clear, compelling communication that makes findings land with product, brand, and marketing audiences
Experience working in a highly iterative, fast-paced environment, with the ability to pivot with sudden changes in direction
Demonstrated ability to work effectively in a fully remote, globally distributed team — with strong async communication habits
Self-motivated and self-managing, with strong organisational skills
Ability to ramp up to a highly technical domain quickly
Share our values, and work in accordance with those values
Able to conduct research in a fully remote setting and use GitLab as part of your daily workflow
Experience working on AI products, particularly for enterprise dev tooling, is a plus
Experience working on enterprise and/or developer tooling products is a plus