Dedicated Cloud Support Engineer, Saudi Arabia

Contenido del rol extraído en secciones para revisar más rápido.

Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers.
Be the technical authority and demonstrate your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache.
Provide advice on deployed architecture, implementing solutions for complex problems and guiding customers to successful data-center infrastructure operations
Communicate regularly with the customer team about ongoing issues

Professional written and spoken English with excellent presentation skills
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Track record of going above-and-beyond expectations to achieve outstanding results
Hands-on and extensive working experience in:
Virtualization / Cloud - primarily using KVM or OpenStack.
Containers - especially with Docker, LXD/LXC, or Kubernetes.
Storage technologies - block, object and network.
Cloud computing expertise in provisioning, monitoring, orchestration, etc.
Professional experience with OpenStack and/or Ceph is a strong plus
Open source development or scripting experience
Extensive Customer support experience is key:
Customer needs are top priority.
Communicate professionally, emphatically, clearly and set the right expectations.
Ability to travel internationally twice a year for company events up to two weeks long.

Virtualization / Cloud - primarily using KVM or OpenStack.
Containers - especially with Docker, LXD/LXC, or Kubernetes.
Storage technologies - block, object and network.
Customer needs are top priority.
Communicate professionally, emphatically, clearly and set the right expectations.